Cefcu - Banks & Credit Unions - 900 W Lake Ave, Peoria, Il - Phone Number, Cefu


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CEFCU

CEFCU is a great bank. Seriously, it's great. We've gotten a couple of major loans here, and the process was fairly easy, and the rates good. We earn a little bit of interest on our savings. The online banking system and bill pay are great. Everyone here is really friendly!

Sounds like five stars, right?

And it would be.

Except going to a teller is literally slower than any other bank I have ever been to in my life. No matter how many windows are open, I expect to wait at least a full minute for every person in front of me. Every time. It doesn't matter who I go to, what time of day. Last time I went, I was the 8th person in line, and I waited for over ten minutes to deposit a check. By the time I got called to a teller, there were 15 people in line behind me. I hope that they found someone to open another window after I left, but they certainly didn't while I was there. And that's really how it is every time. Even if I don't have to wait in line, the simple act of depositing a check is slower than at other banks.

But really, CEFCU is awesome. If you never have to go to a teller, your experience will probably be 100% awesome. But I find the slowness so irritating it literally takes the rating down from 5 stars to 3 for me.

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From the business

Specialties

CEFCU is a full-service credit union offering savings, checking, ATM and online account access, low-cost loans, mortgages, and more.

History

Established in 1937.

Citizens Equity First Credit Union (CEFCU) was founded in 1937 to serve employees of Caterpillar. During the Great Depression, affordable loans were scarce, so a group of Caterpillar employees pooled their money together in a cigar box one day in the lunchroom. One member's savings were loaned to another member, at an affordable rate. That tradition of savers helping borrowers (and vice-versa) continues to this day.

Today, CEFCU has nearly $5 billion in assets and serves the employees of more than 500 partner companies as one of America's largest community-based credit unions, serving more than 290,000 members in 50 states and several foreign countries.

More than 75 years have passed since that cigar box. CEFCU offers a full range of financial products and services to help members thrive financially. That lunchroom table has been replaced with Member Centers and the Money Center 24® ATM Network. Through it all, CEFCU has remained a place where members just have it better.